On the next screen click the cancel link under the magazine cover image and follow the prompts on your screen. Either does the company. TLG FYE VIP Reviews - ConsumerMotion I called and complained and they said they world cancel again. After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. But not all stores are like that. 3. Can I freeze my FYE Backstage Pass membership instead of canceling it? It's that easy! The agreement for the $11.99 charge is on THAT. The membership was canceled and they credited ($11.99) back onto my credit card. I am calling again tomorrow and this time I will not take no for an answer, that is if they even let me give them an answer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So they said since they had the wrong information, they would give me a month for free, and since I didn't even know it could be used at other places, I said fine. I work in customer service and I know how to get what I want, and what I want is my money back. Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. This is ridiculous. What grinds my gears is the clear lac of ethics presented by this company. I was asked my info at the register like 75% of stores do now a days to help market their products. Payment Options | FYE And another question, why is fye charging me? I checked my records and there was no charge. First of all, the first problem is that they tell you that it is $25 a year, even their WEBSITE it says $25 a year, but they will charge you $11.99 a month. Yes, 11.99 is crazy. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, PENDING MC FYE BACKSTAGE PA BR 877 351 2131 NY, EFT VISA RF#618123797900 06/29 FYE BACKSTAGE PASS 877-, POS PURCHASE MC FYE BACKSTAGE PA BR 877 351 2131 NY, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #23689618, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 04-29- 16, Visa Check Card FYE**BSP VIP 63553 1 NY MC, VISA PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY-07-30 07.55.04, CHKCARDMC FYE BACKSTAGE PA BR 877 351 2131 NY, Visa Check Card MC FYE BACKSTAGE PA BR 877 351 2131 NY MC, auth #357678 07-22-2016 FYE BACKSTAGE PA 877-351-2131 NY, Point of Sale Debit L340 DATE 06-30 FYE BACKSTAGE PASS877-351-2131, POS Debit Visa Check card FYE BACKST ALBANY NYUS, CHECKcard FYE BACKSTAGE PAS 877-351-2131 NY RECURRING, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY, POS PUR MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS Debit FYE BACKSTAGE PASS 877-351-2131 NY, CHECKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, PRE-AUTH MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 06-29- 16, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 05-31- 16, EFT VISA RF#621120019600 07/29 FYE BACKSTAGE PASS 877-, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #9617617, 688263 RECUR PURCHASE FYE BACKSTAGE PA 877-351-2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 07-29- 16, POS REFUND MC FYE BACKSTAGE PA BR 877 351 2131 NY, FYE BACKSTAGE PASS 05-20 877-351-2131 NY BB&T; CHECK CARD RECURRING PYMT, CHECKcard FYE BACKSTAGE PASS 877-351-2131 NY RECURRING, 07/23/2016 FYE BACKSTAGE PASS 877-351-2131 NY, VISA AUTHORIZATION FYE BACKST-07-29 11.58.30, POS Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, Monitor all your subscriptions with DoNotPay, Subscription services cost more than it seems. Before you set out to cancel your subscription, make sure you have your membership number ready. Contact the FYE customer service on 1-877-351-2131. I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. I know whenever there's a long line of customers or it's been a long day, I tend to fly through the script offering customers things like the V.I.P., especially when I'm 90% sure they're going to say no. ARE YOU SERIOUS?! When you want to cancel, be certain you have your cancelation number. he refunded me all of the money i was charged and canceled the membership for good. I'm going to give the company a call when they open, I'm going to give them a piece of my mind, and I will NOT let them push me around. The company's working hours are Monday to Friday, from 9 a.m. to 11 p.m. A friend of mine bought a game system where the wires were no good and she wouldn't even let her exchange for the same product! I have filed a class action lawsuit on behalf of customers who were billed for FYE Backstage Pass and magazine subscriptions without their authorization or consent. I went back to the store and the same associate was there, and I told him I had changed my mind. An additional 10% off purchases at FYE for your entertainment stores and online at fye.com, Exclusive Member-only offers and discounts via email *FYE Backstage Pass Members do not receive discounts on the purchase of Gift Cards, FYE Backstage Pass membership fee, iPod units, Downloads, Game Hardware and Tickets. For Your Entertainment Reviews | Read Customer Service Reviews of www Featured review. Great Fun - unauthorized charge - ComplaintsBoard.com When they refuse to help you or anything, say that you want to speak to a supervisor, NOW or you'll keep calling until you get to one. Email Updates. I say I was not informed because when purchasing a few last minute christmas gifts, the clerk asked if I would like to save 15% on my NEXT purchase (notice the 'next', because there was no savings advertised for the current one) to which I replied no thank you. GOOD LUCK! But the next month I got charged again so I called to see what was up. I don't like accusing people of dishonesty, but this is ridiculous. I said the thing will cost more to ship than I paid for it, plus I only bought it an hour ago. And I'm stupid? Angela Edwards, Esq., Law Office of Angela Edwards, East Longmeadow, MA 01028 (413) 525-3820. Whether you're close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. If nothing else I was actually suprised to immediately talk to an operator and not a machine. We just noticed it. VIP Pass Complaints - Membership Terms. Ripoff Report on: Trans World Entertainment - Trans world entertainment fye vip membership card scam albany new york . But saying things like, "the sales clerk wouldn't shut the hell up about it" is basically saying he's doing his job. Just bought an inexpensive GPC player for $29.99 that has an iPod dock for charging/playing. FYE Backstage Pass, also known as FYE VIP, is a loyalty program offered by the FYE retail store chain that provides its members with various discounts. He then gave me a confirmation number. Track all your paid subscriptions in one place, for free. You need to enable JavaScript to run this app. Fye Fye BSP VIP Complaint 17456 | Scambook I said no you had my address wrong last time what makes me think you'll get it right this time, and eventually she gives up and says my account is cancelled as of that day and gives me a confirmation number. FYE Review: hidden fee - ComplaintsBoard.com Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. If you want to cancel Great Fun via phone, call 1-877-488-9480 and inform a customer service rep that you'd like to cancel your membership. Then they charged me for two months in a row. Even if the FYE was closed it doesn't matter. I like to buy CDs and Best Buy or WalMart don't sell used CDs so FYE is my best choice. To cancel over the phone, call: 1-877-351-2131. Great Fun review: charge my debit card. Sure enough, I went about a full year with some unknown charge on my card every month, until I finally figured out it was FYE 2 years and about 20 calls later, they still refuse to cancel my card. Members Save: $8.00 (23%). I hope this solves everyones problem. Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. Just thought I should let you know that it isn't a scam. Please do this for yourself and others. Line is your one-stop destination for all the information you need I might have used 2 or 3. There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. September 20096 debits for a total of $$139.38 spent. I fallen for this as well. But, after four times of saying "I'd just like the membership cancelled, " he gave me a cancellation number, and that was it. All deposits are protected by our member banks and partners. Great Fun - charge my debit card - ComplaintsBoard.com In contacting them about it, I got a reply that FYE no longer offers this option and that I could get a refund if I supply them with information that FYE SHOULD HAVE, not me. 3. And you shouldn't either.. On February 11, 2015 I was shopping at fye for something for my dad's birthday. I've had this happen to me today. We recommend that upon receipt of your order that you contact Customer Service for a return authorization. I wasn't even there during the month of March. FYE vip membership review, not worth it. - YouTube I filed a huge complaint and intend to have the representative fired who caused all of this grief. Most people would read a contract before signing something that isn't a credit card slip VIP Backstage Pass is a RIP OFF! To help you avoid undesired expenses, we can set you up with a. He then leaves the register and returns with another employee who will help me do the return (where was this other sales clerk hiding while everyone was at a single register, while the other two registers sat idle?) $25 for the year. I too was scammed by the FYE Backstage Pass VIP club. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. P.O. I willingly signed up for it.. but because of financial new financial issues I can't' afford to be having almost 12 bucks being taken out of my account for benefits I can't really use in the first place right now. Track all your paid subscriptions in one place, for free. Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. You're a piece of sh--. Does FYE Backstage Pass offer a refund after I cancel my subscription? Well this just happened to my daughter. No complaints at this time, but would like to cancel membership at this time because of financial reasons. ET. Our Price: $29.99 Backstage Pass VIP, P.O. How do I find my FYE VIP membership number? What a bunch of crap! TN 37204-1248. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". If the case is a bad associate not letting you know all the information for what you are signing up for then that really sucks for the company because they don't intend on ripping people off. Since its charged as maxed out over 400 bucks on fye card without my knowledge. FYE Backstage Pass Information | FYE Is FYE Backstage Pass treating you unfairly? I don't have they energy to spend on them or the double talking phone reps( that forced me to raise my voice) another second but I will never step foot in their store again. No i am not stupid, i did not sign any papers at any store (again there are none here--had no idea who they are) and I did not give out information to a sales associate unless f.y.e has another store name possibly. Every time I order something, it seems to be missing or damaged. I was also a part of their salesperson scamI turned it down with a Christmas purchase and realized in February there was a monthly charge to my credit card I used for payment.. Ask the agent to confirm your cancelation verbally or to send you an email once your membership is terminated. I was like "What in God's name is this?" ** (Exclusions apply.). So I go into my local FYE store today, after reading this stuff. That was great considering I worked at a mall, and like shopping at my local suncoast. Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. And RedNinja, they are doing this to people. Include all your personal information in the email, as well as our membership number. Write. DMs will fire you in a heartbeat if you don't meet your quota. Prices on FYE.com do not reflect pricing in FYE retail stores. Use it to sign up for any free trial, and you will never be charged after a free trial again. This is a specialty entertainment store with many different options for their loyal customers and people passing by take that for granted. But let me guess: not you. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. I demand it to be stopped and to be given a refund! I have called the store manager and have spoken to two people in corporate. Needless to say the charges kept rolling in despite our efforts to cancel. Phone - +1-877-351-2131 DoNotPay wont let companies charge you after your free trials expire! Get the Backstage Pass and enjoy an instant 10% discount off your in-store and online purchases. So, according to the site, I could also use this same deal at my local Sears. Key_News_9280 28 days ago. Email - service@fyevip.com. He then said he might be able to get me a store credit, and said he would check with someone in the back. Meet Emma, your Best Financial Friend. So I did just that. I will also be filing as many complaints as I can everywhere I can and this included my local FYE store. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. I went in to browse, chose a few movies, and found out I needed to renew my Backstage Pass. I thought that was that and I was on my way. Ask the agent to cancel your Backstage Pass membership. FYE VIP Scam : r/funkopop - Reddit But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. After entering the number, I was put on hold for 3 minutes before reaching a customer service rep who asked me for my name and birth date again to verify if I was me. Platinum Backstage Pass - 1 year membership. TLG*FYE VIP [protected] NY They charged me $9.99 with out any authorization. This morning I checked my bank account and they took 9.99 out again ! What do FYE Backstage Pass charges look like on my bank statement? I call in a few days later after sitting on all the "fabulous" benefits and such, and in the call I was told *twice* that they would be keeping my account active. Use it to sign up for any free trial, and you will never be charged after a free trial again. 1. 44 Montgomery St. San Francisco, CA 94104. Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You need to provide a receipt. I do not want to have to do this again, and I am hoping this works and clears out this charge and any further charges to my credit. DO NOT SIGN UP FOR THE VIP BACKSTAGE PASS MEMBERSHIP! This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." AEE131- I completely understand. Share your photos and videos with others to prove the truth of your words. No matter how hard they push you and if they sign you up without your permission sue their ###! I have absolutely no respect for this business and will never be going back. Whether you're close to home or on the road, simply search for participating . I just checked my statement and I saw that FYE charged me $12 for their Backstage VIP. To help you avoid undesired expenses, we can set you up with a virtual credit card. Nice. I signed up at the store, received the discount on my BluRay. Silly me one last time for thinking that that last charge wouldn't go through. Surely we arent all imagining it. All the information you need can be found on the web site fyevip.com or by calling the number previously listed. So I called and canceled it and sat through the 30 minute explaination of how the card could give me such great discounts and how I still had a week left on my free trial so I should keep it.
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